Our Services
1,Over than 10 years oversea market experience.
2, Every single product is been tested to make sure the quality before package.
3,Have our own factory,the professional engineers meet your custom request.
4,A best sale team provide the considerate service.
5,We have a long-period cooperation courier with provide you a cheaper freight and fast delivery.
6,Excellent after-service.
FAQ
About OEM:
Except our own brand “OCSTAT”, we can also supply the OEM service to our customers.To meet your need,we can print your Logo or design on thermostat.For big quantity order, OEM service, User Manual, Inner Packing Box are all Free.
About Samples:
1. For our own brand "OCSTAT"
We’ll deliver the goods in 2 days after we confirm the payment, and normally 4 to 7 days will arrive at your place.
2. For the samples of your own Logo or design/ OEM
For big quantity OEM order, we will provide you samples according to your requirements. After you confirm samples, we will start mass production. The samples and shipping cost are paid by us!!!
About MOQ:
1. For Thermostats, our MOQ is 500pcs.
2. For Actuators, our MOQ is 100pcs. Because 100pcs actuators are packed into one carton.
Retail is also available, because we have a retail online store.If you would like a trail order, and quantity is less than MOQ, you can contact with us, we will arrange service.
About Lead Time:
For normal order:
If quantity is less than 1000pcs, the lead time is about 30 working days after your payment;
If quantity is more than 1000pcs, the lead time is about 30-50 working days after your payment.
For OEM order:
The lead time is about 15-45 working days after your payment.
About Gurantee:
1. We offer the warranty of 24 months since the sales day.
2. Durrant the warraty, if belong to the quality issue, we will fix or replace them for you by free after test them. If it is not the problem of quality or beyond the warranty time, we will charge for the after-sale service.
